Frequently Asked Questions

  • What if my phone/magnet gets warm? Is this normal?

    Yes, it is normal for your phone or the charger to get warm whilst charging however should not get to the point where either are too hot to touch. This may be caused by one of the below reasons: Your phone is not being placed in the exact position that it needs to be, this is important as the p...
  • What is the PowerBase and how does it work?

    The PowerBase is the ultimate wireless charging station, capable of charging up to 3 devices at the same time. Featuring a unique 5-coil wireless design, it allows for simple wide-area charging. Built with the highest grade of raw materials, the PowerBase will give you a single place to charge up...
  • What is the SnapMount and how does it work?

    The SnapMount is our vision of what a car mount should be. Simple to use, stylish and most importantly, functional with the latest that technology has to offer. The SnapMount is easy to install, offers custom viewing angles and lets you easily switch between portrait and landscape viewing for you...
  • Will my phone be compatible with wireless charging and your products?

    Most new flagship phones will now be Qi wireless charging enabled out the box and will be compatible with all our Qi wireless chargers. If your device shows that it is Qi wireless compatible, then it will work with your range. On each product page, we have listed a compatibility section with a fu...